We're hiring...

UPDATED 8/30/13: Both positions have been filled.

Client Services Specialist

The Spot seeks an enthusiastic Client Services Specialist to be a key member of our staff. This person is the “right-hand man” to the director, will support the staff and act as a key contact person for day-to-day studio activity. 

The Spot offers holistic fitness for the balanced healthy individual. From challenging TRX classes to centering yoga, from fast paced spinning to calming meditation, The Spot has the right mix of classes to help you find balance, health, and happiness in your life. 

Job Summary:

  • Attend to customer service needs: answer multitudes of phone calls and emails; administer MindBody Online (database software); keep customer accounts accurate and up to date Work closely with the directory to resolve customer needs and complaints
  • Manage membership contracts; collects overdue accounts; 
  • Process sign-in sheets
  • In-person sales & registration
  • Membership recruitment: follow up on special offers and upsells
  • Responsible for special touches: Birthday cards, first visit cards, new member cards
  • Retail: re-stocking, inventory, promotion
  • Class confirmation follow-up
  • Check email, answer questions
  • Community building and outreach
  • Work consistently with our online program, MindBodyOnline (MBO), to register students, schedule classes, process payments and manage memberships
  • Assist director to implement marketing plan

Requirements:

  • Positive attitude and energy
  • Super organized
  • Able to multitask
  • Takes initiative
  • Excellent writing and communication skills
  • Available 4-5 evenings per week to serve as front desk coverage during popular classes, some mornings and at least 2 weekends/month for events, workshops, or other classes.
  • Demonstrate ability to work independently and also to collaborate in group process
  • Experience with Microsoft Suite, Google products, databases, social media and search engines
  • The following skills and experiences are a plus:
  • Familiarity with and/or willingness to master MindBodyOnline software
  • Familiarity with Constant Contact for mass emailing
  • Familiarity with QuickBooks for employee payroll and expense documentation 

Perks:

  • Free classes (when availability)
  • 20% off retail, workshops, and series
  • 20% off downstairs bar/café

Starting Salary:

  • $10/hr + potential for bonuses based on performance
  • Start Date: As soon as August 19, 2013

To Apply:

Please send electronic copy of resume and letter of intent with references to info@spotwellness.com with subject line of “Client Services Specialist” 

Applications will be accepted until position is filled.

Bartender

Position Summary: As a bartender, you must be friendly, outgoing and possess good communication skills. A guest’s dinner and/or bar experience should be equally enjoyable and you play a major role in the overall picture. You should be organized, able to think and act quickly and effectively while retaining self-composure. Display integrity, initiative, and honesty in all aspects of your employment.

Major Responsibilities: Primary duties and responsibilities include, but are not limited to, the following:

  • Welcome each guests personally within 30 seconds.
  • Communicate with guests using clear and enthusiastic words, tone and body language at all times. Make guests feel appreciated through your actions.
  • Work as a team with all of The Spot’s staff in order to maintain an effective atmosphere and an efficient food and beverage service.
  • Work with others to keep all areas cleaned and stocked to The Spot’s standards at all times.
  • Mix, garnish, and serve alcoholic and non-alcoholic drinks for patrons of bar and dining room following standard recipes.
  • Ring drink orders into computer immediately, collect money from guests for drinks served and make change.
  • Wash and sterilize glassware, utensils and kitchen equipment.
  • Be attentive! Offer your assistance before the guests has to ask for it.
  • Keep track of number of drinks guests are served.
  • Anticipate your guest’s needs. Be alert of guest signals (raising a hand, looking directly at you, etc.), and acknowledge the guest so they know you will be right with them.
  • Responsible service of alcohol. 
  • Food prep and service
  • Available to work late nights and weekends
  • Other duties as directed.

Perks:

  • Free shift drink and meal, 20% off food and drink anytime
  • 20% off classes, workshops, and series at Spot Wellness
  • 20% off retail

Starting Salary:

  • Hourly rate based on experience

To Apply:

Please send electronic copy of resume and letter of intent with references to info@spotwellness.com with subject line of “Bartender” 

Applications will be accepted until position is filled.

 

Charmaine SwanComment